Contact Us

We answer every message ourselves, usually within one business day.

Customer care

Email: support@halloway.com
Hours: Monday to Friday, 9am – 6pm ET

What to include

For an existing order, send the order number from your confirmation email. For a sizing question, tell us your usual size and whether you want it closer to the body or with room, and we will tell you which size to take.

Returns and exchanges

No need to email first. Start a return within 30 days using the link in your confirmation email, or write to us and we will send a prepaid label.

Press and wholesale

Same address with "Press" or "Wholesale" in the subject line: support@halloway.com